At Franklin Credit Management Corporation, we are committed to providing the highest level of service to all our customers. Please use Your Loan Service Center for the following loan servicing needs:
- Make a payment
Speak with a Virtual Agent to make your payment- Request a Payoff
- Speak to someone about my account
- FAQ's about your Account
- Search our REO listings for great deals
- Pre-Foreclosure Financial Documents List
If you can't find what you are looking for online, please contact our Customer Service Department directly at 1 (800) 255-5897 between the following hours: Monday - Thursday 8:30 AM - 10:00 PM ET , Friday 8:30 AM - 9:00 PM ET , Saturday 11:00 AM - 3:00 PM ET.



