Franklin Credit Your Loan Service Center

Franklin Home Retention - Get Acquainted With Your Loss Mitigation Options*

Se habla espaƱol. Si no entiende la siguiente informaciĆ³n, nos puede contactar al 800.650.7162.







Repayment Plan   Your delinquent payments are distributed over a period of time, usually no more than 12 calendar months. An additional monthly amount is added on top of your regular mortgage payment.   1. Brings your account current within a specific timeframe.
2. You can go forward confidently knowing your home is secure.
Loan Modifications   1. Reduce your interest rate, lowering your monthly payment for one year.
2. Defer the current delinquent months to the end of the loan, extending your maturity date and adding the interest to a balloon payment at the payoff of the loan.
  1. Allows you to make a reduced payment for one year
2. Brings your account current immediately
Short Sale   The acceptance of a reduced amount to release the lien in order to sell the property.   1. Begin rebuilding credit.

If you need assistance with your mortgage please prepare the following documents and contact our office at
1-800-650-7162. Any available representative will be able to assist you.

To contact a HUD-Certified Housing Counseling Agency call 1-800-569-4287.

Beware of Foreclosure Scams
If you think an offer is too good to be true, it probably is! Low costs and little efforts unfortunately are false promises. Call us and we can take you through our workout options.

  • You pay someone a fee to take care of everything for you, but they don't.
  • You think you're signing documents to bring your home loan current, but you're really signing away the title to your home.
  • You surrender the title to your home to someone who promises to let you rent the house and buy it back in the future.
  • You think you're getting a loan to bring your loan current and pay the past due amount, but you are really just selling your home for that amount. Your home is sold for a large profit, leaving you with a mortgage but no home.

* This is not an offer to provide any Loss Mitigation Program or to provide any Loss Mitigation Program under any particular terms. Certain restrictions apply. All Loss Mitigation Programs, as applicable to your particular loan, are subject to final underwriting approval. Franklin Credit reserves the right to change any Loss Mitigation Program at anytime.